FAQs

What is the Turn Around Time?

Depending on the time of year, all of my orders take up to 4 weeks to complete. This does not include shipping time. You can contact me if you wish to place a rush order (minimum of 1 week turn around, subject to extra charge).

How can I pay?

I currently accept Venmo & PayPal for all orders. Payments are due upfront in the full amount. Orders will be fulfilled after receiving payment.

Order cannot be cancelled after payment is received.

Has my package shipped yet?

After your order is shipped you will receive shipping confirmation via text or email (As preferred).

I don’t take any responsibilities for packages after they have been labeled as “Delivered” by USPS.

Is this a good Photo?

You can send multiple photos of your pet to capture all of their features in good lighting/angles/clarity. If you have a favorite, be sure to point it out so I can use that as the main reference.

View the Photo Reference Guide

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